Last updated: January 2025 | Cape Nova Capital (Pty) Ltd
We collect sensitive personal and financial information. We take this responsibility seriously. This notice explains exactly what we collect, why, and what your rights are under South Africa's Protection of Personal Information Act (POPIA).
1. Who We Are
Cape Nova Capital (Pty) Ltd ("Cape Nova Capital", "we", "us", "our") operates an alternative property finance matching service connecting distressed property sellers with deposit-ready buyers. We are the Responsible Party under POPIA with respect to all personal information collected through this website and our application processes.
Through our seller and buyer application forms, we collect the following categories of information:
Personal Identifiers
Full name and surname
South African ID number (stored encrypted; used for verification only)
Cell phone number
Email address
Financial Information
Property values and outstanding bond balances (sellers)
Monthly instalments and arrears information (sellers)
Deposit amounts and sources (buyers)
Monthly gross income (buyers)
Property Information
Property address, type, and physical details
Target locations and property preferences
Situation Information
Reason for selling or financial situation (sellers)
Reasons for bond decline (buyers)
Urgency and preferred timelines
Technical Information
A hashed (non-identifiable) version of your IP address (for spam prevention)
Submission timestamp
We do not collect: documents, payslips, title deeds, or bank statements at this stage. These may be requested later only if a viable match is found and you agree to proceed.
3. Why We Collect It
We collect this information for the following purposes:
Matching: To assess whether a seller and buyer application are compatible and can be matched into a viable deal structure
Communication: To contact you about your application status, potential matches, and next steps
Deal structuring: Where a match is found, to provide both parties with the information needed to propose a deal structure
Legal compliance: To maintain records required under South African property and financial laws
Spam prevention: To prevent fraudulent or automated submissions
We do not use your information for marketing, data brokering, or any purpose other than those listed above.
4. How We Store It
All submissions are stored in a secure, server-side database file, not in email or cloud spreadsheets
ID numbers are treated as highly sensitive and are stored in a format that limits exposure
The data directory is protected from direct web access via server configuration
Access to the submission data is available only through our password-protected admin dashboard
Data in transit is protected by HTTPS/TLS encryption
5. Who Has Access to Your Data
Access to your personal and financial information is strictly limited to:
Philip — Co-Founder, Lead Deal Structurer (application review and matching)
Sithembiso — Co-Founder, Operations (applicant communication and admin)
No other parties have access to your submitted information without your explicit consent.
6. Third Parties
We do not sell, rent, or share your personal information with third parties for marketing or profiling purposes.
We may share relevant information with the following limited parties only with your consent:
Conveyancers / attorneys: Where a deal is agreed and legal documentation is required
The matched counterparty: Once both a seller and buyer have expressed mutual interest, limited relevant information may be shared to facilitate the deal — with both parties' consent
This website uses external font services (Google Fonts) and image services (Unsplash). These are loaded via HTTPS from their respective CDNs and are governed by their own privacy policies. We recommend reviewing these independently.
7. Data Retention
We retain application data for the following periods:
Active applications: Retained while your application is under review and for 12 months after your last interaction with us, in case a suitable match is found
Completed deals: Retained for a minimum of 5 years to meet legal obligations under South African property and contract law
Unsuccessful applications: Retained for 6 months, then deleted unless you have requested otherwise
You may request deletion of your data at any time (see Section 8).
8. Your Rights Under POPIA
Under the Protection of Personal Information Act (Act 4 of 2013), you have the following rights:
Right to Access: You may request a copy of the personal information we hold about you
Right to Correction: You may request that inaccurate information be corrected
Right to Deletion: You may request that your information be deleted from our records (subject to any legal obligations to retain it)
Right to Object: You may object to the processing of your information at any time
Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing before withdrawal